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Wholesale and retail

Data-empowered digital commerce

To stand out in the global competition, wholesale and retail companies need to tap into process and customer data and think about the value they can extract from analytics. 

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Manufacturing industries

Customer-centric, data-led manufacturing

For manufacturers, true digital transformation starts by envisioning where in the value chain can data be applied to make a difference.

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Public Sector

Accessible and intuitive public services

All public sector services should be designed to serve citizens first. Digital solutions and applications must be easy to use, despite physical and cognitive disabilities.

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Energy and utilities

Dynamic and resilient energy economy

Digital processes and data-led services help energy and utility sector companies develop a stable energy offering with transparent, customer-centric services.

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Digital platform economy

Fast-tracking innovative business models

Shared platforms offer fast entry to new markets, cost-efficiently and scalably. But lasting value add comes from cross-industry collaboration and linking products with complimentary services.

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Banking, finance and insurance

Agile business, customer-centric services

Digitally disrupted, the companies in the banking, finance and insurance sector must actively innovate new approaches to build omnichannel customer experiences that fully utilize data.

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Medical devices manufacturers

User-centric healthcare applications

While medical device software is strictly regulated, there's room for innovations that make life easier for patients and caregivers. Stable and secure data flow is a must.

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Career story, Anna-Maija Ohlsson: A service designer draws inspiration from people

A service designer draws inspiration from people | Anna-Maija Ohlsson

Design Director Anna-Maija Ohlsson worked as a service designer long before the concept of service design had even seen the light of day. Today, this social sciences graduate creates concepts, designs things from a user-centered perspective and provides customers with Heureka! moments.

A service designer draws inspiration from people | Anna-Maija Ohlsson

Enticed by Vincit’s culture

In her current work as a designer, Anna-Maija’s job is to understand how various organizations function, examine people’s motives, analyze needs and use the gathered information to design new strategies and operating models or to provide insights for UI design, for instance.

“My background is in social psychology. I was caught to work at Nokia for more than 10 years, after which I worked in development at various child welfare organizations. I was attracted to Vincit’s culture and its fresh outlook on working and being, low hierarchy and self-directive atmosphere. I also thought the varied clientele was a plus since it constantly brings me into contact with interesting new industries, sectors and people and allows me to put my experience to good use.”

It’s all about that light bulb moment

The foundation for service design is laid when the client is genuinely invested in development. Anna-Maija says making smart and sustainable changes serves as a driving force and makes the work feel worthwhile.

“When a company has a clear need, they are willing to listen to us as well. Getting that light bulb light up above the customer’s head is such a great feeling! Hearing the client say that they hadn’t even come to think of something you just proposed or receiving kudos for the advice you give is what makes this work so rewarding.”

Raise the sails – if there’s time

Outside work, Anna-Maija’s life probably seems pretty relatable and run-of-the-mill: family, a couple of small kids and full weekly schedule. In her free time, Anna-Maija enjoys spending time in the forest or at sea.

“I think I have more interests than means of realistically pursuing them. Walking around and enjoying nature has always been close to my heart. Before, I used to go on fairly demanding mountain hikes, but today I move around at a more leisurely pace. And if I ever get the chance to go sailing, I’m happy to change the forest trails to spending time on the waves.”

Cherish your values

Anna-Maija calls her views heavily value-laden and says that she places a lot of emphasis on meaningfulness and how it is achieved. At Vincit, she’s been able to promote things that carry personal significance also in her work.

“It’s been wonderful to notice that things like sustainability and ecological thinking have been taken into consideration in most client companies. At the same time, I still see some room for improvement. Technologies can be harnessed to provide even more responsible services. Risks related to innovations can be detected earlier. And all in all, solutions, operating models and services can always be carried out in smarter ways as long as you give room for insights and inspire insights in others.”

Interested in joining our fun-loving bunch at Vincit?

We are constantly looking for new co-workers to join our community. Would you be our new colleague?