The future-proof franchising solution for smoother car wash
A simplified franchising solution providing the best possible customer experience
A simple, smooth customer experience is at the core of business success at Tommy’s Express. Now, the car and customer are recognized by automatically reading the license plate; this means that the member can both register and control the membership remotely, using advanced digital tools. The member can choose either a single wash or an endless amount of them, valid at any Tommy’s Express in the United States. While registration at a car wash using RFID technology can take up to one day, Tommy’s Express handles it in mere 45 seconds.
The Manager application enables managing the amounts of chemicals, guarantee requests, purchase orders and other expenses. It also provides valuable analytics about customer behavior and gives the entrepreneurs a clear overview on every unit’s turnover and financial results.
Vincit has guided and supported the software development process and provided expert opinions since the very beginning. Vincit played a significant role at the starting phase of Tommy’s Express: the agile, solution-oriented approach has resulted in a long-term companionship.