SSAB

The initial conditions for the project were challenging. It was one of the first big projects SSAB was running while working remotely during the pandemic with agile methodologies. The project also involved a lot of technical complexities. We helped the cooperation with an adaptable approach to the project’s specific demands.

A successful implementation of digital commerce always needs to go far beyond the surface. An intuitive user experience is built on meticulous work behind the polished exterior. Knowing that solving only the surface-level issues wouldn’t be enough, Vincit’s team dug deep into SSAB’s systems to bring the best solution forward. Niko Korte, Director of Digital Business Development at SSAB, says the cooperation started with a common friend introducing the two companies. Through the years, our work has involved many Vincit’s expertise areas from agile methods to service and UX design, from ERP order to cash to microservice architecture. 

To further enhance customer experience and reduce manual work, Vincit also developed an AI-based scanner feature for the My SSAB customer portal. Leveraging Azure image recognition, the app enables users to instantly retrieve all relevant product documentation – such as steel certificates and delivery notes – by simply scanning a barcode or product image.

During the project, a positive environment guaranteed productive outcomes. Strong cohesion provided the basis for our team to reach its full potential. An enjoyable work environment was inevitably reflected in the results, and Korte appreciated the partnership with Vincit: "It’s a great team. We are all humans and we want to work with nice people,” Korte states. Vincit delivers solutions to complex problems and Korte recommends Vincit especially when comprehensive changes are required.