Everything You Need to Know About Digital Transformation
Digital transformation is described as utilizing digital technologies and data to create or modify existing business processes, products, and services to improve customer value. It is a way for businesses to stay competitive in a digitally-driven world.
In the last few years, we have seen exponential growth in digital technologies that have dramatically changed how businesses operate. Companies are adopting more digital transformation initiatives. This shift has significantly improved efficiency, increased customer satisfaction, and reduced costs.
According to recent industry studies, around 70% of organizations have a digital transformation strategy or are currently working on one. Companies that have taken the leap and undergone digital transformation initiatives are seeing significant improvements in their customer experience and business efficiency.