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Wholesale and retail

Data-empowered digital commerce

To stand out in the global competition, wholesale and retail companies need to tap into process and customer data and think about the value they can extract from analytics. 

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Manufacturing industries

Customer-centric, data-led manufacturing

For manufacturers, true digital transformation starts by envisioning where in the value chain can data be applied to make a difference.

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Public Sector

Accessible and intuitive public services

All public sector services should be designed to serve citizens first. Digital solutions and applications must be easy to use, despite physical and cognitive disabilities.

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Energy and utilities

Dynamic and resilient energy economy

Digital processes and data-led services help energy and utility sector companies develop a stable energy offering with transparent, customer-centric services.

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Digital platform economy

Fast-tracking innovative business models

Shared platforms offer fast entry to new markets, cost-efficiently and scalably. But lasting value add comes from cross-industry collaboration and linking products with complimentary services.

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Banking, finance and insurance

Agile business, customer-centric services

Digitally disrupted, the companies in the banking, finance and insurance sector must actively innovate new approaches to build omnichannel customer experiences that fully utilize data.

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Medical devices manufacturers

User-centric healthcare applications

While medical device software is strictly regulated, there's room for innovations that make life easier for patients and caregivers. Stable and secure data flow is a must.

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Banking and Finance Banking, finance and insurance

The balance of power is shifting from banking, finance and insurance companies to their customers. Customers have grown to expect flexible and tailored services and their loyalty is determined by the perceived quality of the service delivered to them. At the same time, the technological and regulatory landscape is transforming. Legacy systems are crumbling and deemed unsustainable and cybersecurity requires constant vigilance. New technologies and the evolution of ecosystems and alliances open up radical potential for renewal. It's time to question established ways of working and harness the power of digitalization.  

Dive in

Dive in
Challenges

The banking, financial services and insurance sectors have seen an unprecedented wave of changes. Companies are trying to balance with the chasm between robust legacy systems and the urgent call for modern digital tools in order to stay afloat in the rapidly reforming market with changing regulations frameworks. Investing in new technology will make it easier to cope with the changes and meet evolving customer expectations.

Banking, finance and insurance

Business models are challenged by distributed players and customer-centric services

What used to be an established market, is now a landscape in transformation. Distributed finance players are attempting to eliminate traditional businesses by offering new alternatives that meet the values and needs of the generations Z and Alpha. At the same time, tired of jumping through loops, customers are expecting services that cater to their need for convenience.

Change drivers

  • Legacy systems and operating models are coming to the end of their era

  • Customer-centric omnichannel experiences are challenging "product line" based models

  • New technological enablers create new business and operational models (automation, data, cloud, blockchain, microservice based archictures)

  • Laws and regulations are being updated to ensure safe and accessible services

What

Level up your digital performance

Banking, finance and insurance companies ready to reinvent their path to success should look at the opportunities digitalization offers: improving customer service, increasing flexibility of business and efficiency of operations. To stay in the game, they should be actively breaking free from outdated ways of working and innovating new approaches for omnichannel customer experiences and the utilization of data. Enhanced capabilities, such as personalization of service experiences, predictive analytics, transparent case-handling and seamless chain-linked services may offer a way forward.

Lead the way with customer experience

Digitalization is not about technology. It is about new ways of serving customers and empowering employees. Many players in banking, finance and insurance have already recognized the need to lead operations with their unique and differentiating customer promises. To deliver on the promise, these companies need to create customer journeys par excellence.

Invest in purposeful transformation

Smart companies know the pain points of their technology stack and have a development roadmap for their digital capabilities. We like to balance tailoring solutions with the utilization of ready-made assets. This way, our customers' investments stay in check and contribute toward services that provide the most value.

Impactful services are designed from the outside in

The operational capabilities of a company are reflected on the customer experience it delivers. While it is critical to understand what customers desire, delivering on it is even more important. Keeping these two in check is the only way to ensure that the envisioned customer journeys hit their mark.

How

Let's make your business smart!

We are committed to building digital tools and services that are designed to:

1) Make customers' and experts' lives better

2) Produce concrete business value

3) Be secure, accessible and adhere to all financial regulations. We also try to go the extra mile to ensure that all of our digital creations are sustainable.

Let's make your business smart
Aiming, analyzing and visualizing

At the start of a development project, our team focuses on targeting the service perfectly. Our experts study actual users inside and outside your company, analyse potential business impacts, and scope out the technological pricetags of different alternatives.

Building and iterating

Often, we design a zero-code prototype and execute a fast acid test to the service. We can design and develop an actual pilot version and roll it out to a first wave of users to study its impact. Each time, we use agile methods to ensure that we are able to adjust the product's course toward the best possible first version.

Gathering and utilizing data

Smart data tactics are baked into our projects. We use transparent and fair ways to gather data from the usage of the system. The data is used for maximum benefits: the users, the system's development and the business owner's needs to assess success.

Become agile and customer-centric

Our hands-on, co-creation based consultation packages help you identify and describe key customer journeys that will be used to lead all digitalization and process-development activities. We also offer agile coaching and training during design and development projects to help your organization adapt to modern SW development practices.

Expertise

Services for the banking, financial services and insurance sectors

Tailored digital tools

We define, design and develop professional tools that allow our customers in the banking, financial services and insurance sectors to redefine their ways of working, without the limitations set by off-the-shelf software and within the boundaries set by the local laws and regulations.

Differentiating customer services

We use agile software development to create customer-centric solutions, digital services and apps. We unleash our expertise in accessibility, data visualization and emotional design to ensure a perfect fit for your business and end-user needs.

Become agile and customer-centric

Our hands-on, co-creation based consultation packages help you identify and describe key customer journeys that will be used to lead all digitalization and process-development activities. We also offer agile coaching and training during design and development projects to help your organization adapt to modern SW development practices.

Fast track a new service concept

We have special "fast track" teams that use a tailored, start-up friendly product development model to bring innovative and experimental services to life. This is focused on getting a minimum viable product first release out faster than normal time to market. With phased rollout tactics it makes for smart usage of a limited budget.

Just drop us a line and we'll get things rolling!

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