As part of Kaukokiito’s strategy, they are looking to continually provide a greater customer experience. Their digital tools were reaching their performance limits, including an ERP system, a mobile platform for drivers, and an online customer portal. Even though renewing all of the systems would be a challenge, Kaukokiito decided that the best way forward was to develop all the needed assets in-house. That means they can be tailored exactly as needed to better serve customer needs. As part of this change, Kaukokiito planned to move from desktop software development to a modern cloud environment.
In order to get the development expertise needed, Kaukokiito put together a multivendor team of developers to work alongside in-house digitalization experts, including Vincit. A group of Vincitizens have been cooperating with Kaukokiito since 2021, doing work from backend development and architecture to UI/UX design, as well as executing development work needed to make the project a success.