The challenge
Bikes need maintenance but the bicycle owner doesn’t know when or how to perform the maintenance. Kwiver needed to create an app that would help cyclists stay ahead of maintenance.
To stand out in the global competition, wholesale and retail companies need to tap into process and customer data and think about the value they can extract from analytics.
For manufacturers, true digital transformation starts by envisioning where in the value chain can data be applied to make a difference.
All public sector services should be designed to serve citizens first. Digital solutions and applications must be easy to use, despite physical and cognitive disabilities.
Digital processes and data-led services help energy and utility sector companies develop a stable energy offering with transparent, customer-centric services.
Shared platforms offer fast entry to new markets, cost-efficiently and scalably. But lasting value add comes from cross-industry collaboration and linking products with complimentary services.
Digitally disrupted, the companies in the banking, finance and insurance sector must actively innovate new approaches to build omnichannel customer experiences that fully utilize data.
While medical device software is strictly regulated, there's room for innovations that make life easier for patients and caregivers. Stable and secure data flow is a must.
Our client, Kwiver, is all about bicycle maintenance.
The founder, Mike Russell, re-discovered bikes in his late 20s and raced competitively across the country. After spending hours on bikes, meeting cyclists, industry partners, and through his own experience, he realized that while maintenance is the least fun part of owning a bike, it’s the most critical.
Bicycle owners just want to ride bikes and have fun - not work on bikes or spend money fixing them. Kwiver was founded as a check engine light for bikes.
The challenge
Bikes need maintenance but the bicycle owner doesn’t know when or how to perform the maintenance. Kwiver needed to create an app that would help cyclists stay ahead of maintenance.
Deliverables
Vincit mapped out and built the functions and features of a MVP app. It needed to function well but also be scalable as the company grew. We added updates and improvements after launch and testing.
Above all, the design was created to be user-friendly and simple to use. Users needed to upload their bicycle mileage quickly and receive push notifications without any hassle.
The app allows for users to register multiple bikes to be monitored and alerted for maintenance updates. Recently, bicycle shop partnerships have been set up so that a shop can sell a complete maintenance support package to the cyclist when buying a new bike.
The impact
With just word of mouth, over 600 users quickly downloaded the app. Besides saving money on costly maintenance for competitive bikes, it is also an environmentally and sustainable app that keeps more bikes out of the landfill.
success in numbers
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