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VINCIT CARE LIFECYCLE MANAGEMENT

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Overview

Vincit Care is a new approach to lifecycle management. We provide an efficient cross-functional team aided by automation and AI to provide your solutions with the best care available.

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What we do
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Continuity and risk management

We seamlessly integrate maintenance and development into one process. Every team member is fully capable of supporting and developing any system, eliminating single points of failure and reducing handovers and delays. This model significantly improves responsiveness and minimizes operational risks through a predictable, low-incident approach.

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We focus on your business results

Rather than relying on traditional SLAs, we focus directly on ensuring availability and business continuity. Our team works in alignment with your key performance indicators and strategic goals, delivering measurable outcomes instead of just tracking hours or tickets.

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Reduced overhead with AI

We embed AI and automation to eliminate manual tasks, drastically cutting your RUN costs. Our AI-powered document and knowledge management streamlines access to critical information and uncovers trends for proactive insights. This, combined with automated monitoring, incident response, and reporting, allows us to address issues before they ever impact users, delivering a faster, smarter, and more cost-effective service.

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Continuous architecture and design

Our approach includes continuous support from a dedicated architect and designer. This ensures that your solutions remain technically scalable and aligned with user needs, while enabling consistent innovation and long-term business growth.

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Guaranteed specialist response

Every incident is handled by a qualified expert familiar with your system – no tiered support queues. This guarantees high availability and fast resolution times, with full accountability and ownership built into the process.


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Testing

We ensure the reliability and performance of your digital services by combining automated and manual testing. This approach detects bugs early, validates functionality across devices and platforms, and maintains a high-quality user experience during continuous development.


Example cases
IBU: Digital engagement platform boosts biathlon’s global fan experience
  • Digital platform economy

IBU: Digital engagement platform boosts biathlon’s global fan experience

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Tamro: A partnership that redefines the healthcare and medical sector
  • Wholesale and retail

Tamro: A partnership that redefines the healthcare and medical sector

Read more
Our technology landscape
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Fit-for-purpose expertise

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AI-driven digital development

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We're also excited about
B2B portals

74% of B2B buyers expect their suppliers to have an online self-service portal. In addition to meeting the stakeholders' expectations, portals allow you to become a one-stop shop and reduce workload. Learn how to move forward with a portal initiative the smart way.

Accessibility

Starting from June 28, 2025, the European Accessibility Act is enforceable across all EU member states, extending accessibility requirements to consumer products and services like ecommerce, banking, and transport services. Stay ahead of compliance — let us evaluate your service and help you build a roadmap for accessible solutions that meet the regulations and beyond.

Reference architecture's role in manufacturing success

A reference architecture may not sound particularly exciting, but its impact on your business can be huge. That's because a reference architecture guides you in building and implementing solutions and products more efficiently and effectively – and getting them into the hands of customers more quickly.

Improving the City of Helsinki's services with data & AI

The City of Helsinki is a forerunner in using AI to improve services. They’ve been experimenting to find ways to use AI methods in a responsible way, and Vincit has brought more AI and data science expertise to their team since 2021. 


Contact us
Heikki Koskela
Business Development Director
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