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VINCIT CARE LIFECYCLE MANAGEMENT

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Overview

Vincit Care is a new approach to lifecycle management. We provide an efficient cross-functional team aided by automation and AI to provide your solutions with the best care available.

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What we do
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Continuity and risk management

We seamlessly integrate maintenance and development into one process. Every team member is fully capable of supporting and developing any system, eliminating single points of failure and reducing handovers and delays. This model significantly improves responsiveness and minimizes operational risks through a predictable, low-incident approach.

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We focus on your business results

Rather than relying on traditional SLAs, we focus directly on ensuring availability and business continuity. Our team works in alignment with your key performance indicators and strategic goals, delivering measurable outcomes instead of just tracking hours or tickets.

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Reduced overhead with AI

We embed AI and automation to eliminate manual tasks, drastically cutting your RUN costs. Our AI-powered document and knowledge management streamlines access to critical information and uncovers trends for proactive insights. This, combined with automated monitoring, incident response, and reporting, allows us to address issues before they ever impact users, delivering a faster, smarter, and more cost-effective service.

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Continuous architecture and design

Our approach includes continuous support from a dedicated architect and designer. This ensures that your solutions remain technically scalable and aligned with user needs, while enabling consistent innovation and long-term business growth.

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Guaranteed specialist response

Every incident is handled by a qualified expert familiar with your system – no tiered support queues. This guarantees high availability and fast resolution times, with full accountability and ownership built into the process.


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Testing

We ensure the reliability and performance of your digital services by combining automated and manual testing. This approach detects bugs early, validates functionality across devices and platforms, and maintains a high-quality user experience during continuous development.


Example cases
IBU: Digital engagement platform boosts biathlon’s global fan experience
  • Digital platform economy

IBU: Digital engagement platform boosts biathlon’s global fan experience

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Tamro: A partnership that redefines the healthcare and medical sector
  • Wholesale and retail

Tamro: A partnership that redefines the healthcare and medical sector

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Our technology landscape
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Fit-for-purpose expertise

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AI-driven digital development

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We're also excited about
Improving the City of Helsinki's services with data & AI

The City of Helsinki is a forerunner in using AI to improve services. They’ve been experimenting to find ways to use AI methods in a responsible way, and Vincit has brought more AI and data science expertise to their team since 2021. 


B2B portals

74% of B2B buyers expect their suppliers to have an online self-service portal. In addition to meeting the stakeholders' expectations, portals allow you to become a one-stop shop and reduce workload. Learn how to move forward with a portal initiative the smart way.

Agentic commerce for B2B sellers

B2B commerce is complicated. You need to find and score new leads, negotiate agreements and deals, enrich customer and product data, and coordinate complex transactions across systems, processes and companies. At the same time, there is a trend to offer faster and more convenient service for B2B customers. The good news? A new wave of AI tools make all of this easier and more efficient: AI agents.

SAP BTP

The SAP Business Technology Platform (BTP) is at the heart of SAP applications and integrations. SAP BTP allows you to implement composable architecture and a clean core approach in your landscape running on RISE or GROW with SAP. You can also build apps that customize SAP to better take advantage of data – helping you improve innovation and efficiency. Check our 3 key benefits you can get with SAP BTP

Contact us
Heikki Koskela
Business Development Director
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