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Wholesale and retail

Data-empowered digital commerce

To stand out in the global competition, wholesale and retail companies need to tap into process and customer data and think about the value they can extract from analytics. 

We can help
Manufacturing industries

Customer-centric, data-led manufacturing

For manufacturers, true digital transformation starts by envisioning where in the value chain can data be applied to make a difference.

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Public Sector

Accessible and intuitive public services

All public sector services should be designed to serve citizens first. Digital solutions and applications must be easy to use, despite physical and cognitive disabilities.

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Energy and utilities

Dynamic and resilient energy economy

Digital processes and data-led services help energy and utility sector companies develop a stable energy offering with transparent, customer-centric services.

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Digital platform economy

Fast-tracking innovative business models

Shared platforms offer fast entry to new markets, cost-efficiently and scalably. But lasting value add comes from cross-industry collaboration and linking products with complimentary services.

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Banking, finance and insurance

Agile business, customer-centric services

Digitally disrupted, the companies in the banking, finance and insurance sector must actively innovate new approaches to build omnichannel customer experiences that fully utilize data.

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Medical devices manufacturers

User-centric healthcare applications

While medical device software is strictly regulated, there's room for innovations that make life easier for patients and caregivers. Stable and secure data flow is a must.

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Case Autosalpa: Digital strategy provides a clear roadmap for future development

INTRO

A new strategy gives an established family-owned car dealership clear and prioritized targets for development, to be attended to whenever feasible. Based on thorough auditing, interviews and workshops, a comprehensive viewpoint on data usage and customer experience was formed. Vincit produced a playbook of digital development to help Autosalpa improve information systems, sales, and marketing, also on the long term. 

A clearer picture of data sources and digital customer path

Previously, Autosalpa was using various information systems, each producing data about business operations and customers. The company needed to clarify, where this data is coming from, to what extent it is being utilized and how it moves between various systems. At the same time, this provided an opportunity to evaluate the current possibilities and modernization needs of the systems – as well as to map the digital customer experience and find ways to improve it.

Our expertise used in this case:

  • Digital strategy consultation

  • Service design

  • Data architecture

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