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Wholesale and retail

Data-empowered digital commerce

To stand out in the global competition, wholesale and retail companies need to tap into process and customer data and think about the value they can extract from analytics. 

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Manufacturing industries

Customer-centric, data-led manufacturing

For manufacturers, true digital transformation starts by envisioning where in the value chain can data be applied to make a difference.

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Public Sector

Accessible and intuitive public services

All public sector services should be designed to serve citizens first. Digital solutions and applications must be easy to use, despite physical and cognitive disabilities.

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Energy and utilities

Dynamic and resilient energy economy

Digital processes and data-led services help energy and utility sector companies develop a stable energy offering with transparent, customer-centric services.

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Digital platform economy

Fast-tracking innovative business models

Shared platforms offer fast entry to new markets, cost-efficiently and scalably. But lasting value add comes from cross-industry collaboration and linking products with complimentary services.

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Banking, finance and insurance

Agile business, customer-centric services

Digitally disrupted, the companies in the banking, finance and insurance sector must actively innovate new approaches to build omnichannel customer experiences that fully utilize data.

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Medical devices manufacturers

User-centric healthcare applications

While medical device software is strictly regulated, there's room for innovations that make life easier for patients and caregivers. Stable and secure data flow is a must.

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Case Containerships: Better customer relationship management through a cloud service for Containerships

INTRO

We were the implementation partner for Containerships Ltd's SAP Cloud for Customer CRM solution. Operating as a cloud service, the system is intended to facilitate the work of sales staff, independent of time and location, and to offer help in the management of customer procurement and customer relationships.

Aiming at more effective management of sales processes

”We have excellent expertise and local knowledge but, previously, we didn’t have a functional CRM system,” says Jaana Kinnunen, leader of the CRM project at Containerships.

Previously, the CRM system of Containerships was in an Excel environment, with each unit having different sales practices. The sales management was looking for a new system to offer better management for prospects and a planning tool for sales staff.

”Our number one goal was to find a solution which our salespersons would be comfortable with,” Kinnunen says.

What we did:

  • CRM

  • Integration

  • Implementation

  • Support after go-live

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