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Wholesale and retail

Data-empowered digital commerce

To stand out in the global competition, wholesale and retail companies need to tap into process and customer data and think about the value they can extract from analytics. 

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Manufacturing industries

Customer-centric, data-led manufacturing

For manufacturers, true digital transformation starts by envisioning where in the value chain can data be applied to make a difference.

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Public Sector

Accessible and intuitive public services

All public sector services should be designed to serve citizens first. Digital solutions and applications must be easy to use, despite physical and cognitive disabilities.

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Energy and utilities

Dynamic and resilient energy economy

Digital processes and data-led services help energy and utility sector companies develop a stable energy offering with transparent, customer-centric services.

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Digital platform economy

Fast-tracking innovative business models

Shared platforms offer fast entry to new markets, cost-efficiently and scalably. But lasting value add comes from cross-industry collaboration and linking products with complimentary services.

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Banking, finance and insurance

Agile business, customer-centric services

Digitally disrupted, the companies in the banking, finance and insurance sector must actively innovate new approaches to build omnichannel customer experiences that fully utilize data.

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Medical devices manufacturers

User-centric healthcare applications

While medical device software is strictly regulated, there's room for innovations that make life easier for patients and caregivers. Stable and secure data flow is a must.

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Case Hesburger: New app boosts sales by 25%

INTRO

Fast-food chain Hesburger’s new mobile application was an instant hit immediately after its launch in June 2016. The statistics speak volumes: the app has been downloaded well over a million times and almost as many users have joined the Hesburger Bonus Club using the app. The new app succeeded in both promoting Hesburger’s existing business and in creating new revenue models.

Customer driven design

The driving force behind the mobile app was Hesburger’s desire to update their Bonus Club concept to better serve the changed needs of their customers.

The development work began by hearing out the key players – Hesburger’s customers. Their message was clear: they wanted to get rid of the plastic bonus card, to have easy access to their real-time bonuses, and to have the super popular coupons easily at hand at all times. They also wished they could pre-order and pre-pay their food without having to spend time in lines and waiting for their order at the restaurant.

Our expertise used in this case:

  • Data analytics

  • Software development

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