Case Mandatum Life: Hunting for data treasure for Mandatum Life

Technology Commerce Data & Analytics

INTRO

In the spring of 2019, we implemented a data strategy project for Mandatum Life, focusing specifically on sales and CRM processes. As a result of the project, Mandatum Life now has a pragmatic roadmap with which to proceed in their development projects.

A practical roadmap shows the way forward

The workshops focused on Mandatum Life’s business objectives, business development opportunities, current and target architectures, usable data reserves, the gap between current and target states, and the operationalization of necessary changes.

Our expertise used in this case:

Identifying which data is most useful and what makes sense development-wise
Obtaining a list of key elements and business cases which support portfolio management through to managing the entire business portfolio
Highlighting the focus areas for the future and indicating where to move and where to invest
Creating internal guidelines regarding the extent to which data can be utilized
Improving data availability
Learning and teaching a data-driven way of development

solution

Data at the heart of business

We implemented a data strategy project for Mandatum Life, focusing on sales and customer relationship management processes, in order to identify data development potential and enable business-driven development. The project was conducted through workshops and interviews for approximately three calendar months.

We are currently assisting Mandatum Life in implementing the development projects identified in its data strategy work.

About Mandatum Life

Mandatum Life is one of Finland’s most financially sound and respected financial companies, and part of the successful Sampo Group. The company provides its private and corporate clients with wealth and preparedness services, such as unit-linked insurance, asset management, personal insurance, and retirement and remuneration solutions.