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Case Metso: Data-driven Metso Metrics Services Saved Expenses for customers

INTRO

Metso is a world-leading industrial company offering equipment and services for the sustainable processing and flow of natural resources in the mining, aggregates, recycling and process industries. Vincit developed cloud-based Metso Metrics Services which is helping Metso’s aggregate customers optimize their operational efficiency and profitability, and minimize equipment risks. This genuinely customer-centric digital solution takes Metso’s collaboration to a new level with the customers globally.

Having access to the right information

The key assets of aggregate business are crushing and screening equipment, which need to be kept running smoothly and efficiently. Tracking, monitoring and maintaining the equipment is vital for maximum performance, yet it can be difficult. The challenge for the business is that mobile crushers move frequently between sites, often in remote areas around the world. Without having the right information at the right time to make important operational or maintenance decisions, extended downtime can set in and production rates can suffer.

The world-leading industrial machinery company Metso wanted to increase the customer-centricity of aggregate crushing industries by embracing the full potential of digital solutions. Metso’s goal was to develop an innovative digital solution what would help their aggregate customers boost their production performance in a safe and energy efficient way.

Our expertise used in this case:

  • UI

  • UX

  • Web development

solution

More than data and numbers

To support the everyday operations with data analytics, Vincit developed the top-class cloud-based solution, Metso Metrics Services. Metso’s aggregate customers can now monitor their crushing machinery remotely and view data visualizations of outputs and operating hours available anywhere 24/7. Centralized data helps companies to optimize the performance of their machines, prepare for maintenance needs, and provide remote support. Metso Metrics Services resolves data-related issues in industrial business even with regard to future needs.

 

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Outcome

Lower operational costs

Improved resource reliability, optimization and enhanced collaboration with customers through expertise and advanced technology – the new solution is delivering exactly what Metso was looking for.

Metso Metrics Services has helped Metso’s aggregate customers’ to increase their added value and productivity by reducing routine site checks, improving machine’s crushing capacity, and automatizing reporting. Operational costs have reduced significantly as companies have been able to plan and prepare for machine maintenance.

Our customer tells

 

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I greatly appreciate the flexibility of Vincit. For example, in the middle of the project we faced a sudden need for a client demo. The whole team turned their focus on the demo momentarily and regular development of the service was continued after the demo was done.


Janne Kytökari, Global Direcor / Metso

About Metso

Metso Corporation is a listed, world-leading processing industry company offering equipment and services in the mining, aggregates, and oil and gas, recycling, pulp and paper, and other process industries. In 2018, Metso’s revenue was €3.2 billion.

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