Services

STRATEGY & DESIGN

The drivers of business results

Outperform industry benchmarks with superior customer experience. We help you crystallize strategies and design winning concepts, services, and visuals that create competitive advantage. Our AI-augmented designers automate routine tasks, focusing on creative problem-solving and driving organizational change.

Strategies & innovation

We turn your business goals into concrete digital strategies. Through co-creation workshops, data-driven research, and AI-powered insights, we uncover new growth opportunities for your business. You get a clear, actionable roadmap to align your team and guide your focus.

Service design

We gather and utilise customer understanding to design services that meet real user needs. By mapping customer journey and running customer validations, we eliminate pain points and create efficient, end-to-end experiences. You get an intuitive services that work better for everyone and improve business performance.

UX & UI Design

We create easy-to-use and delightful digital experiences. Our human-centric and data-driven approach, enhanced with AI tools, rapid prototyping, and user testing, guarantees engaging and useful user experiences. You get fully accessible services that delight users and meet their needs.

Visual design

We bring your brand to life with stunning, functional, and accessible visual design. Our team builds beautiful user interfaces and scalable design systems that ensure brand consistency. You get pixel-perfect, development-ready assets for a smooth and fast transition to code.

Better products and services: By deeply understanding the user, the design approach leads to solutions that are not only functional but also intuitive, enjoyable, and relevant. This results in higher user satisfaction, loyalty and ROI.

Reduces risk: The design process involves constant prototyping and testing. This iterative cycle allows teams to identify and fix problems early, before major investments in development are made.

Fosters innovation: The design approach encourages creative, "outside-the-box" thinking. By exploring multiple ideas and perspectives, it can uncover new opportunities and lead to truly innovative solutions that competitors haven't considered.

Builds stronger brands: A well-designed product or service reflects a company's commitment to quality and empathy. This focus on the user experience builds trust and strengthens the brand's reputation, creating a lasting emotional connection with customers.

Aligned goals: We bring together your strategic ambitions, everyday business goals and user needs in defining ambitious visions and detailed interaction designs. Through collaboration, research, and validation, we ensure every solution serves both the brand and its audience.

Case studies

From Lapland dream to "Booking confirmed"

Service design UX/UI Design Design systems

HSL
Public sector

Creating a better commuting experience with a user-friendly public transportation registry

Service design UX/UI design

Vaasan sähkö
Energy and utilities

How Vaasan Sähkö benefits from refreshed digital channels with a unified look and feel

Strategy UX/UI design Design systems

Verkkokauppa.com
Wholesale and retail

How an inspirational online customer experience drives webstore purchases

Concept design Service design UX/UI design

Recognizing pain points in the customer experience and systematically working on tackling them was one of the biggest successes of the project. The co-working sessions were refreshing – Vincit prepared them and we got to spar designs and concepts together. The whole team was determined to fix the recognized challenges. We can be proud that together we kept improving the customer experience as our North Star throughout the project

Anton Paasi, Business Development Lead,
Verkkokauppa.com

A better UX design can increase conversion rates by up to

Good UX design can improve employee productivity up to

Improving software usability can cut support costs by up to

Susanna Heiskanen

Design Director

→susanna.heiskanen@vincit.fi →LinkedIn

The record-setting 4-week SAP S/4HANA Public Cloud rollout

With Vincit, Ahlstrom set – and achieved – an ambitious, record-setting timeline: modernizing one of their plants’ ERP systems to SAP S/4HANA Public Cloud in less than a month.

Read the case study

Vincit can help you turn AI into profit

Potential is great, but profit is better. We at Vincit can help you identify the high-impact areas and turn AI into measurable business value. We are empowering AI-native businesses through the three pillars to build a lasting competitive advantage: Agentic AI for ERP, Agentic AI for commerce, and Tailored AI solutions.

Learn more

What agentic AI in commerce looks like in practice

AI agents are transforming B2B sales. But what does this look like in practice? Let's use a global machinery company as an example – navigate to the article to learn more.

Using AI-driven development to digitalizereal estate maintenance

In only 2 months, we turned a business idea into a commercial product for our client Quattro Lining. We created an algorithm-based forecasting service, PTS-Kompassi, that makes a complex, expensive industry (drain maintenance) transparent for housing companies – and should help Quattro Lining to dramatically increase their revenue.