Commercial excellence takes your business to the next level
New innovative ways to promote and sell products rapidly surpass traditional sales channels. Today, commerce is not just about selling products. Customers have grown to expect services that make their lives easier. To succeed, you need to future-proof your commercial capabilities and deliver exceptional customer experiences.
Retail e-commerce expected to grow by 50%
Global retail e-commerce sales amounted to approx. 4.9 trillion U.S. dollars worldwide in 2021. Gartner forecasts a 50 percent growth over the next four years. That is about 7.4 trillion dollars by 2025.
The best customer experience wins
In a world where supply and their alternatives have become almost limitless, switching from one service or product to another is all too easy. Customer engagement and relationship development require determined and constant efforts.
Seamless experience across digital and physical uplifts revenue
Organizations that succeed in offering a unified experience by frictionlessly moving customers through physical and digital journeys will see a 20% uplift in revenue by 2025, predicts Gartner.
Data & analytics improve customer relations
Based on Deloitte's Analytics Advantage Survey, 49% of business executives say that analytics help them make better decisions and another 16% believe that it helps in key strategic initiatives. 10% are using data to improve relationships with customers and business partners.
To succeed in digital commerce, among global competition and ever higher customer expectations, you need to integrate business processes, systems and people seamlessly together.
Let's make commercial exellence propel your business development
With our business-driven and user-centric mindset, we design and build digital solutions that serve as touchpoints for your customers. In our experience, fully integrated end-to-end solutions enable the best flow of data, and thus enable you to provide the best possible experience for your customers.
Business-driven services with a user-centric design
Together, we design a commercial service concept that appeals to your customers and supports your business strategy.
Future-proof digital architecture
We help you choose the best-of-breed components that serve their purpose within the architecture setting and allow for rapid business development in the future.
E2E process and integrations
We implement the digital commerce solution so that it seamlessly integrates into your business. This enables you to tap into data and use it to deliver superior customer experiences.
Agile development and continuous improvement
We use agile development methodolgies to provide fast time to market for your solution and enable rapid payback of your investment.
Services that help you achieve commercial excellence
Digital commerce strategy
Excellent customer experiences are not accidental. Consistently exceeding your customer’s expectations and outsmarting your competitors requires determination, persistence and a lot of technology. Success requires a sound digital commerce strategy, which we can help you formulate.
Agile transformation and culture of innovation
It's not enough to implement an eCommerce solution, the technology, your operational processes and your people must also be aligned. We can help lead the execution of your digital strategy, steer the development of your digital architecture, and introduce agile development methods to invigorate innovation culture within your business.
Future-proof commerce architecture
Legacy architectures make it hard for businesses to utilize trends in order to meet rapidly changing customer expectations. Composable commerce architecture is quickly emerging as a solution to this challenge. With our architecture design services, we can help build a technical architecture that is fit for the future.
Building digital commerce solutions
We are a leader in designing and building user-centric, high performance digital solutions. We know how to pick the best available tools and platforms to meet your digital commerce needs and build a world-class eCommerce solution for you.
Data management and integration
In order to provide a first class user experience, your eCommerce solution needs to fluently connect to all your business processes and systems. Full end-to-end integration is essential. Product availability information, customer data management and pricing are just a few of the processes you need to master.
Continuous development for value realization
As your partner, we take proper care of your digital commerce solution. We will continuously develop and improve the system, making sure your solution remains optimized and creates continuous value for your business. We make sure that your digital services run smoothly and without interruptions.
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