Case SSAB: Strengthens the link to customers
SSAB seeks to improve its customer service with digital commerce to generate more sales. Our partnership has enabled SSAB to navigate the challenges and opportunities of modern digital commerce.
Industry
Wholesale and retail Manufacturing industries Public Sector Energy and utilities Digital platform economy Banking, finance and insurance Medical devices manufacturersServices
- Business design and transformation support
- Customer experience advisory
- Service design
- Agile development
- Professional services
- Continuous services and DevOps
- Websites and applications
- Mobile applications
- Digital Commerce
- Product information management
- IoT and embedded systems
- Integrations
- SAP enterprise solutions
- Data & analytics
- Cloud transformation
Wholesale and retail
Data-empowered digital commerce
To stand out in the global competition, wholesale and retail companies need to tap into process and customer data and think about the value they can extract from analytics.
Manufacturing industries
Customer-centric, data-led manufacturing
For manufacturers, true digital transformation starts by envisioning where in the value chain can data be applied to make a difference.
Public Sector
Accessible and intuitive public services
All public sector services should be designed to serve citizens first. Digital solutions and applications must be easy to use, despite physical and cognitive disabilities.
Energy and utilities
Dynamic and resilient energy economy
Digital processes and data-led services help energy and utility sector companies develop a stable energy offering with transparent, customer-centric services.
Digital platform economy
Fast-tracking innovative business models
Shared platforms offer fast entry to new markets, cost-efficiently and scalably. But lasting value add comes from cross-industry collaboration and linking products with complimentary services.
Banking, finance and insurance
Agile business, customer-centric services
Digitally disrupted, the companies in the banking, finance and insurance sector must actively innovate new approaches to build omnichannel customer experiences that fully utilize data.
Medical devices manufacturers
User-centric healthcare applications
While medical device software is strictly regulated, there's room for innovations that make life easier for patients and caregivers. Stable and secure data flow is a must.